I have had the pleasure of working with Mike Scarpone as a consultant for a strategic plan for our non-profit organization, Hope After Loss. Although Mike was not located geographically near us as he resides in Maine and our organization is based in CT, we still chose him to be our consultant based on his background, his willingness to travel to us for key pieces of the process, and his flexibility.
Mike’s approach was thorough. He first engaged the board and staff in a questionnaire to determine what we felt the strengths and weaknesses of our organization were. Then, he compiled the questionnaires for us all to review. The next step was a 6 hour strategic planning retreat in Connecticut with board and staff members working together to identify our overarching goals and measures toward those goals. After he compiled an outline of our plan, he met with staff for 4 hours and board members for 2 hours to lay the pieces together. This is where Mike’s strength lies. He listens. He listens to the staff. He listens to the board. He helps see through to what is best for the organization overall. Mike helped us to form a clear vision with our goals. We also have a more clear understanding of the roles of the staff and the roles of the board. Everyone had input in the plan, and everyone has ownership in the plan.
Furthermore, Mike’s follow up is unparalleled. He did not walk away once the plan was approved. Mike is committed to seeing us carry out our plan and is open to discussions to help us in whatever way he can. This interest in who we are and what we do goes above and beyond the role of a strategic plan consultant. Mike lets you know that he is in this with you, he helped write the plan, and he wants to help you succeed with your plan. Working with Mike has helped move our organization forward for the immediate future, and for the years to come.